I have to assume the backoffice is phenomenal because nobody on the employee side ever has good things to say about it.

You don’t wanna wait 60 seconds, 3 times to submit PTO?

The other day my friend ranted to me how he hates their company system for applying for PTO. Since he said he only uses it to apply for PTO, I was wondering if it really deserves that much wrath.

I think I now understand.

We use it and I never had any issues applying for PTO...

It is a bit like Jira in that it’s flexible for different company use cases, but most people (especially engineers) dislike working with it

For me it's just incomplete. We used to have Successfactors and although the UI was less fancy, I have the feeling it was more complete and thorough.

After so many years with Workday I still cannot sync my calendar to outlook365, so I need to manually put the entries. A problem solved a million years ago in successfactors.

Try https://www.klavis.ai, which is a open source MCP integration platform. (I am one of the co-founders)